ITG Learning - Emotional intelligence

Emotional Intelligence for Sign Language Interpreters

Overview
Curriculum

This course is designed to equip sign language interpreters with the tools and strategies to develop and apply emotional intelligence (EI) in professional settings. It explores the core competencies of EI—self-awareness, self-regulation, motivation, empathy, and social skills—and connects them to real-life interpreting scenarios.

Course Objectives:
By the end of this course, participants will be able to:

  • Understand the components and importance of emotional intelligence.
  • Apply EI principles in high-pressure interpreting environments.
  • Develop empathy and self-awareness in cross-cultural communication.
  • Navigate emotional triggers and maintain professional boundaries.
  • Foster collaborative relationships with Deaf clients, teams, and other stakeholders.

CERTIFICATION:

A Certificate of Achievement will be issued upon request after you successfully complete the course.

Curriculum

  • 4 Sections
  • 10 Lessons
  • 3 Quizzes
  • 1 Assignment
  • 0m Duration
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SECTION 1 - Foundations of Emotional Intelligence in Interpreting
4 Lessons1 Quiz
  1. What is Emotional Intelligence
  2. Lesson 1: Introduction to Emotional Intelligence
  3. Lesson 2: Self-Awareness in the Interpreting Role
  4. Lesson 3: Self-Regulation in Challenging Assignments
  5. Section 1 Quiz: Foundations of Emotional Intelligence in Interpreting
SECTION 2 - Developing Interpersonal Competencies for Effective Practice
3 Lessons1 Quiz
  1. Lesson 4: Empathy in Interpreting Practice
  2. Lesson 5: Social Skills for Collaborative Interpreting
  3. Lesson 6: Self-Motivation and Professional Growth
  4. Section 2 Quiz: Developing Interpersonal Competencies for Effective Practice
SECTION 3 - Sustaining Emotional Well-being and Professional Growth
3 Lessons1 Quiz
  1. Lesson 7: Empathy and Perspective-Taking in Diverse Settings
  2. Lesson 8: Conflict Resolution and Managing Emotional Triggers
  3. Lesson 9: Building Resilience and Preventing Burnout
  4. Section 3 Quiz: Sustaining Emotional Well-being and Professional Growth
Certificate of Achievement
1 Assignment
  1. Certificate of Achievement - Emotional Intelligence for Sign Language Interpreters

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